Frequently Asked Questions
Everything you need to know about shopping with Aquacadabra
What is your standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
How can I return an item that doesn't fit?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label and initiate your refund or exchange.
Are your materials sustainably sourced?
At Aquacadabra, we prioritize ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to ensure a lower environmental impact.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend measuring yourself and comparing it to our chart, as our 'Modern Fit' items run slightly smaller than industry standards.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.